Frequently Asked Questions
Do you have a question? We're happy to help.
How quickly will my order be shipped?
Once your payment has been received, we will process your order as quickly as possible. The estimated delivery time will be displayed at checkout.
What are the shipping costs?
Shipping costs are transparently displayed at checkout. For orders over 300 €, shipping is free.
Can I return or exchange an item?
Yes. You can return your order within 14 days of receipt, in accordance with your statutory right of withdrawal. An exchange is also possible, provided the item is unused and in perfect condition.
How does the return process work?
Please contact us stating your order number. We will then inform you about the next steps.